How can we help you?
Frequently asked questions
Top questions
Do you offer samples?
Can I consume your products while pregnant or breastfeeding?
Does your product contain any caffeine?
Can I mix the product in my regular coffee?
Mushrooms and farming
How does your quality differ from other brands?
There are a number of health-related tests that are routine with mushroom extracts for example testing for heavy metals, and mycotoxins. We do all of those ourselves and through a third party in the US.
Then there are polysaccharide and beta-glucan tests that are done to determine the potency of a mushroom. We think these sorts of tests are surface level and unfortunately can easily be manipulated. For that reason also test for a whole host of compounds that are very rarely if ever tested in Mushroom extracts. Examples are Cordycepins (Found in cordyceps), Polysaccharopeptides and PSK (Found in turkey tail), minerals such potassium, magnesium, copper, zinc, Betulin & Lupeol (Found In Chaga), and many more active compounds to ensure you get the best.
How are you mushrooms grown and are they organic?
Great question! First of all, all of our mushrooms are not only organic, they are also non-GMO and completely free of all solvents and excipients such as dextrin that are routinely used in mushroom extracts.
Our mushrooms are also log grown on their native logs to ensure they carry with them the full spectrum of their mushroomy goodness.
Do you use fruiting bodies or mycelium in your products?
Great question!
We only use the fruiting body of all our mushrooms asides from Chaga.
With Chaga, it's a little bit more tricky. Kind of a yes and no answer. First of all, Chaga is not technically a mushroom, it's a Sclerotia.
Second of all, the Chaga fruiting body is actually not the most potent part of the mushroom and is very difficult to cultivate. For that reason, nearly all Chaga extracts are primarily extracted from the mycelium. However, for that same reason, the mycelium of the Chaga is often referred to as the fruiting body.
In short, we use only the fruiting of our mushrooms asides from the mushroom that is not really a mushroom nor has a proper fruiting body. Sounds complicated? We are sorry, but that's how it is sometimes.
Does your products contain psilocybin?
Membership and subscription
How do I login and manage my membership?
Can I change the frequency of my order?
Yes you can! If you log in to your account, simply click 'manage subscription' ➡ 'edit' ➡ 'edit delivery schedule', and tell us how frequently you would like your mushrooms delivered to your doorsteps.
How do I become a member?
What are the perks of the membership?
With free membership, you will get your order sent to your doorstep, as often as you want, and always with free shipping. You will also be among the first to try our new products. Probably the main reason to sign up for membership though is the 20% discount on every order.
Memberships can be cancelled easily at any time, from your customer platform. Become a member now, and see if it suits you!
We hope to see you join us soon!
Can I add a product to my subscription?
Yes, you can, simply add a new product to the cart with the frequency setting of your choice and continue to check out. If you are experiencing any problems, just send a few lines and we will gladly help!
Do you offer memberships internationally?
How do I cancel my subscription?
Product questions
What’s in Daily dose of magic?
What does Daily does of magic taste like?
Our Daily dose of magic has a rich and round taste, with a hint of umami. The texture is more towards coffee rather than tea. If you are curious about Daily dose of magic we suggest that order our sample product, to give it a try! Enjoy!
How much is one serving?
How should I use it?
How many servings per day can I have?
We have packed everything you need from the mushrooms into one serving, so that is really all you need to reap all the benefits. With that said, we recommend not exceeding three servings per day.
Are your products made in the usa?
We grow our mushrooms all of over the world, in hand-picked farms and environments, but once the mushrooms are in the US. All extraction, processing, testing, and packaging happens in the US.
What is the shelf life of your products?
Orders and shipping
How much is your shipping?
Our shipping rate within the USA is free if you are a member, and depends on your location if you are not! You can see the exact shipping cost upon check out.
How do I reset my password?
Can I track my shipping?
Yes, as soon as your order is processed you will get an automatic email confirmation. Then we will notify you again when your order has been shipped, and then again when it has been delivered.
If you for some reason are experiencing any problems, please reach out to us at support@shroona.com and we will manually send you a tracking email.